Customer Information
Customer Information to the conclusion of a distance selling contract and further information to the conclusion of an electronic contract
A. Customer information to the conclusion of distance selling contracts
The following information serves to fulfil our statutory obligation to provide information in case of distance selling contracts and e-commerce.
You may find out more about our general terms and conditions following this link.
You receive the complete customer information in text form at the latest on the delivery of the goods. You may also print or store that information.
1. Identity of the Supplier
You conclude the distance selling contracts with
Lithium Battery Service GbR
Sperberstr. 50e
81827 Munich
Germany
Authorised representative partner: Jürgen Werny and Eva Glimsche
Phone: +49-89-43579624
E-Mail: info@lithium-battery-service.com
VAT ID number: DE 296293854
2. Conclusion of the contract
(1) The Customer shall choose products from our sales program by selecting the button "Add to shopping cart". By clicking the button "order with obligation to pay" during the order process, you are giving us a binding order of the products contained in the shopping cart. Before submitting the order, the Customer may modify and revise the data at any time. Afterwards, the Seller will send an automatic acknowledgement of receipt by e-mail in which the order will be listed and which could be printed through the "print" function. The acknowledgement of receipt does not represent any binding acceptance of the order
(2) The contract text shall be stored by the Seller who will send it to the Customer by email together with the legally effective terms and conditions.
Please consult our general terms and conditions for further information.
3. Prices
(1) The quoted price in euro is final and binding. Prices include statutory Value Added Tax. Limited special offers or discounts are labelled as such on our website.
(2) No additional costs will be charged, apart from that, to the Customer when ordering via distance communication.
Please consult our general terms and conditions for further information about prices and delivery.
4. Payment terms and other costs related to payment means
(1) Customers may pay by invoice.
(2) The corresponding costs for the selected payment method shall be displayed at the virtual shopping cart and in the overview regarding payment terms.
(3) If payment is made by invoice no further costs will be charged.
Please consult our general terms and conditions for further information as well as the payment terms.
5. Right of withdrawal for consumers and model withdrawal form
a) Right of withdrawal for consumers within distance selling contracts / conclusion of contracts in online-shop
Consumers - Consumer is every natural person who enters into a legal transaction for a purpose that is outside its trade, business or profession - may withdraw from their contractual declaration within contracts for valuable consideration under following conditions:
In case of contracts for digital content in non-physical form (e.g. downloads)
WITHDRAWAL INSTRUCTIONS
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving reason.
The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us
Lithium Battery Service GbR
Sperberstr. 50e
81827 Munich
Phone: +49-89-43579624
E-Mail: info@lithium-battery-service.com
of your decision to withdraw from this contract by an unequivocal statement (e.g. letter sent by post, fax or e-mail). You may use the attached model withdraw form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as result of such reimbursement.
The right of withdrawal shall expire prematurely as regards the following:
The right of withdrawal shall expire prematurely in case of a contract for the supply of digital contents in non-physical medium if the entrepreneur has started the execution of the contract, after the consumer
- has expressly agreed that the entrepreneur shall begin with the execution of the contract before the withdrawal period ends,
- has confirmed the knowledge of losing his right of withdrawal by consenting the start of the execution of the contract
b) Model withdrawal form (Download model withdrawal form)
6. Warranty terms
The Customer has a statutory right of warranty, which is modified according to §§ 8, 9 from these General Terms and Conditions.
Please consult our general terms and conditions for further information about warranty terms [LINK].
B. Further information to the conclusion of an electronic contract
The following information does not reproduce any contract condition. You may find out more about our general terms and conditions following this link.
1. How does our on-line contract conclusion work?
In case that you have found a product that meets your needs, please select the button "add to shopping cart". The product will be than added to your shopping cart and the content of the basked will be displayed in an overview.
If you are on the page with the detailed description of a product, you may specify the quantity of the item to be purchased on the field at the left side located in the "add to shopping cart" site.
Once you have added any product to the cart, the items in the basket will be displayed on the top right side of the page under the heading "Shopping cart". By clicking "My shopping cart" the basket summary will be shown. There you may edit or delete any product from the basket.
You may remove a product from your basket by selecting the option "Remove" from the shopping cart by clicking the "x" icon.
By clicking the "Checkout" button, you may initiate the ordering process of the products placed in the shopping cart.
After clicking the button "Checkout" a page will open where you may either activate your already existing customer data or where you may register as a new customer.
As a new customer you may click the button "Register" and "Next" to enter your invoice data, address information, how you wish to be contacted as well as an e-mail address and a freely selectable password. You may order in the future with the help of the here specified e-mail address and password without the need to enter your address data again. You may proceed with your order by acknowledging the "privacy policy" and clicking the button "Next".
In case that you already are a registered customer, please enter your e-mail address and password in the boxes provided and press the button "Login".
After registering as a new customer or as a registered customer, the content of the basket will be again displayed in an overview.
The order summary shall be now displayed. You may see there that the shipping and invoice address are the same address as the one entered in your customer account. However, you may modify both shipping address or/and invoice address by clicking the button "Edit".
Furthermore, you may also read at this point our Terms and Conditions and the withdrawal instructions.
Please read carefully the withdrawal instructions and the Terms and Conditions and confirm hereafter the checkboxes "I agree to the Terms and Conditions and I certify the correctness of the above mentioned personal data" and "I have read and accept the withdrawal instructions". You may continue your order only when you acknowledge that you have taken note and approve the withdrawal instructions and the Terms and Conditions.
Provided that all entries are correct, please click on "Buy now" in order to complete the entire ordering process.
We will immediately confirm the receipt of your order via e-mail.
Please consult our general terms and conditions for further information.
2. Storage of contract texts and customer access
We storage your ordering data and send it to you via e-mail. We send to you our general terms and conditions at the latest after concluding the contract via e-mail.
3. Typing errors
You may amend your entries at any time during the order transaction by selecting the "Back" button of your internet browser marked with a left pointing arrow and performing the corresponding modification. The amendments will be accepted by clicking the button "Update". You may also amend the shipping address, invoice address and the products in the shopping cart by clicking the button "Modify" in the corresponding order summary. Entered data may be also edited during the ordering transaction by selecting the "Back" function of your Internet browser.
You may cancel the entire order process by closing the web browser.
4. Contractual language
You may conclude the contract in German language.