Private persons / Return shipments

Contact the Service Hotline of the manufacturer / supplier to organise the return.

Pack the article to prevent short circuits in the original packaging.

Take care that
or
are not pasted over.

Should there be no mark/label on the original packaging:

A marking / labelling is not always required if the equipment has the following installed:

lithium ion cells up to 20 Wh resp. lithium ion batteries up to 100 Wh
lithium metal cells up to 1 g lithium content resp. lithium metal batteries up to 2 g lithium content

Ask the Service Hotline for details.