Private persons / Return shipments


Contact the Service Hotline of the manufacturer / supplier to organise the return.

Pack the article to prevent short circuits in the original packaging.

Take care that
are not pasted over.

Should there be no mark/label on the original packaging:

A marking / labelling is not always required if the equipment has the following installed:
  • lithium ion cells up to 20 Wh resp. lithium ion batteries up to 100 Wh
  • lithium metal cells up to 1 g lithium content resp. lithium metal batteries up to 2 g lithium content
Ask the Service Hotline for details.

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